Refund policy
Refund and Return Policy for 7th Gear Apparel
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All Sales Are Final:
- Due to the custom and unique nature of our products, all sales are final. We do not accept returns or exchanges.
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Damaged or Defective Items:
- If your order arrives damaged or defective, please email 308business@gmail.com within 14 days of delivery. Include photos of the damage or defect, as well as the packaging. We will review your claim and provide a resolution, such as a replacement or store credit, at our discretion.
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Refunds for Special Cases:
- Refunds will only be issued for damaged or defective products. If approved, the refund will be issued to the original payment method within 30 days.
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Order Issues:
- For questions or concerns regarding your order, contact us at 308business@gmail.com, and we’ll assist you promptly.
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Shipping Costs:
- Customers are responsible for providing accurate shipping information. 7th Gear Apparel is not liable for orders lost or delayed due to incorrect address input.
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Return Shipping Costs:
- In the case of approved returns for damaged or defective items, the cost of return shipping will be covered by 7th Gear Apparel.
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Restocking Fees:
- No restocking fees apply.
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Exclusions:
- All other sales are final, and no exchanges or non-damage-related returns will be accepted.