Refund policy

Refund and Return Policy for 7th Gear Apparel

  1. All Sales Are Final:

    • Due to the custom and unique nature of our products, all sales are final. We do not accept returns or exchanges.
  2. Damaged or Defective Items:

    • If your order arrives damaged or defective, please email 308business@gmail.com within 14 days of delivery. Include photos of the damage or defect, as well as the packaging. We will review your claim and provide a resolution, such as a replacement or store credit, at our discretion.
  3. Refunds for Special Cases:

    • Refunds will only be issued for damaged or defective products. If approved, the refund will be issued to the original payment method within 30 days.
  4. Order Issues:

    • For questions or concerns regarding your order, contact us at 308business@gmail.com, and we’ll assist you promptly.
  5. Shipping Costs:

    • Customers are responsible for providing accurate shipping information. 7th Gear Apparel is not liable for orders lost or delayed due to incorrect address input.
  6. Return Shipping Costs:

    • In the case of approved returns for damaged or defective items, the cost of return shipping will be covered by 7th Gear Apparel.
  7. Restocking Fees:

    • No restocking fees apply.
  8. Exclusions:

    • All other sales are final, and no exchanges or non-damage-related returns will be accepted.