Shipping policy

Shipping Policy for 7th Gear Apparel

Shipping Rates and Free Shipping

  • We offer a flat shipping rate of $7 for all orders within the United States.
  • Enjoy free shipping on orders over $100.

Shipping Locations

  • Shipping is available Worldwide. You are responsible for providing a correct address
  • Some items, such as phone cases provided through Gelato, may be eligible for international shipping. Availability will be noted on the product page.

Order Processing Time

  • Orders are typically processed within 1-5 business days.

Delivery Times

  • Once shipped, orders are expected to arrive within 3-5 business days.
  • Tracking information will be provided for all orders to monitor the delivery progress.

Handling Delays

  • Please note that any delays caused by shipping carriers, weather conditions, or unforeseen events are beyond our control.

Lost or Damaged Packages

  • If your order is lost or arrives damaged, please email us at 308business@gmail.com within 14 days of delivery.
  • Include photos of the damaged items and packaging. Lost or damaged orders will be replaced free of charge.

Incorrect Address Policy

  • Customers are responsible for entering the correct shipping address at checkout. If a package is returned due to an incorrect address:
    • Contact us at 308business@gmail.com to confirm your order and provide an updated address.

Shipping Insurance

  • Shipping insurance is not required and is not included with orders.

Exclusions

  • Local pickup or delivery is not available.
  • Hoodies and t-shirts are not eligible for international shipping.